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Orbi WiFi 7 RBE973
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Access Denied after update to firmware version v1.1.4.28

adavidso
Tutor

Access Denied after update to firmware version v1.1.4.28

This issue is still a problem where login becomes impossible through a browser (only when internet is connected on wan port). Only solution is to roll back to earlier firmware and factory reset and turn off auto updates. Really frustrating and a huge waste of time.
Message 1 of 5

Re: Access Denied after update to firmware version v1.1.4.28

Not much to go on there.

 

If there is one it might help if you told people the make and model number of the modem/gateway/ONT that connects this router to the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?

I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.

Message 2 of 5
adavidso
Tutor

Re: Access Denied after update to firmware version v1.1.4.28

Thanks for the reply. This thread is about a defective firmware update first identified here: https://community.netgear.com/t5/Nighthawk-with-WiFi-6-AX-and/Access-Denied-after-update-to-firmware....

That thread was "solved" however I wanted to be clear that the solution required a rollback to previous firmware and turning off automatic firmware updates, so it is not really solved.

My ONT is a Nokia modem only with no extra ports or router functionality. This is not caused by double NAT.
Message 3 of 5

Re: Access Denied after update to firmware version v1.1.4.28


@adavidso wrote:
Thanks for the reply. This thread is about a defective firmware update first identified here: https://community.netgear.com/t5/Nighthawk-with-WiFi-6-AX-and/Access-Denied-after-update-to-firmware....


So your message cropped up with no connection to past discussions.

 

I think there were several conversations on that issue.

 

This seems to have been the most useful contribution:

 

Solved: Re: Access Denied after update to firmware version... - NETGEAR Communities

 

Then there was this:

 

Solved: Re: New - RAX41/42/43/50/54 V2 Firmware Version 1.... - NETGEAR Communities

 

As you say, it isn't SOLVED but there were workarounds to get you out of the immediate hole.

Message 4 of 5
adavidso
Tutor

Re: Access Denied after update to firmware version v1.1.4.28

Agreed, and thanks for this. I suggest that this thread remain unsolved until either 1) firmware 1.4.28 is fixed or 2) a subsequent firmware is released that solves this issue.
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