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Orbi WiFi 7 RBE973
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Always get "Router not found" when setting up mk62 via Nighthawk app

jason218
Initiate

Always get "Router not found" when setting up mk62 via Nighthawk app

Hi,

 

I bought mk62 yesterday and managed to connected it to the internet.

However when I tried to configure it over the nighthawk app on my android phone it keeps giving me this error "Router Not Found" even I already connected to the default "NETGEAR94" wifi network. I've also attached the version of the firmware that is running now.

Any idea why it's not working as expected?

Thanks in advance.

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jason218
Initiate

Re: Always get "Router not found" when setting up mk62 via Nighthawk app

vI've fixed this issue by rolling the MR60 to the last version MR60-V1.0.4.96_2.0.41.chk which I found on Netgear's support website. Now everything is back up running again. 

Message 2 of 3
Christian_R
NETGEAR Employee Retired

Re: Always get "Router not found" when setting up mk62 via Nighthawk app

Hi Jason,


Thanks for updating your post as it may help others. 

 

Christian 

Message 3 of 3
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