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arianeny1's avatar
arianeny1
Follower
Jun 15, 2020

C7000v2 Nighthawk app says Router not supported

My Nighthawk goes from saying that "Firmware Out of Date" to saying "Router is Not Supported"  Regardless - How do I update the Firmware so that the app will work on my phone?   If I have the most ...
plemans's avatar
plemans
Guru - Experienced User
Jun 16, 2020

You don't.

combo devices (integrated modem) can only be updated by the isp. Not by individuals. 

Its the problem with combo devices and modems. The isp controls the firmware. 

https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router

 

arianeny1 wrote:

My Nighthawk goes from saying that "Firmware Out of Date" to saying "Router is Not Supported" 

Regardless - How do I update the Firmware so that the app will work on my phone?  

If I have the most recent Firmware then my speeds should go up, yes?------What speeds do you pay for? What speeds do you get? A firmware upgrade isn't going to increase your speeds. Upgrading them from your isp will.