× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

Re: Cannot enable Anywhere Access on Nighthawk App V2.7.0.27

roger1955
Apprentice

Cannot enable Anywhere Access on Nighthawk App V2.7.0.27

Hello,

When moving slider to enable Anywhere Accesson the Nighthawk app;   "SOME ERROR OCCURRED WHILE ENABLING ANYWHERE ACCESS" POPS

All boxes are checked in the router's GUI..... rebooted the router few times to no avail, uninstalled/reinstalled Nighthawk App, that was a no go......Anyone else having this issue? Thanks

 

 

 

Model: RAX200|Nighthawk Tri-band AX12 12-Stream Wi-Fi 6 Router
Message 1 of 8

Accepted Solutions
roger1955
Apprentice

Re: Cannot enable Anywhere Access on Nighthawk App V2.7.0.27

I just installed the latest firmware(V1.0.3.106_1.0.58) .......Anywhere Access still did not work. Since I usually do a factory reset upon completion of a firmware update, I did so.  I can now enable Anywhere Access.

View solution in original post

Model: RAX200|Nighthawk Tri-band AX12 12-Stream Wi-Fi 6 Router
Message 8 of 8

All Replies
Christian_R
NETGEAR Employee Retired

Re: Cannot enable Anywhere Access on Nighthawk App V2.7.0.27

Hi roger1955, 

 

May you confirm what firmware version your router is on. 


Thanks,

Christian 

Message 2 of 8
roger1955
Apprentice

Re: Cannot enable Anywhere Access on Nighthawk App V2.7.0.27

V1.0.3.102_1.0.56
Model: RAX200|Nighthawk Tri-band AX12 12-Stream Wi-Fi 6 Router
Message 3 of 8
roger1955
Apprentice

Re: Cannot enable Anywhere Access on Nighthawk App V2.7.0.27

Screenshot also
Message 4 of 8
Christian_R
NETGEAR Employee Retired

Re: Cannot enable Anywhere Access on Nighthawk App V2.7.0.27

Hi roger1955, 


Thanks for confirming. May you factory reset your router and run through the setup assistant again and also setup anywhere access. 

 

Thanks,

Christian 

Message 5 of 8
roger1955
Apprentice

Re: Cannot enable Anywhere Access on Nighthawk App V2.7.0.27

That’s what I figured. I’ll let you know when I do. Right now, my home network is running strong.
Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router, RAX200|Nighthawk Tri-band AX12 12-Stream Wi-Fi 6 Router
Message 6 of 8
Christian_R
NETGEAR Employee Retired

Re: Cannot enable Anywhere Access on Nighthawk App V2.7.0.27

Hi roger1955, 

 

Sounds good. Please feel free to provide me with further updates.


Regards,

Christian 

Message 7 of 8
roger1955
Apprentice

Re: Cannot enable Anywhere Access on Nighthawk App V2.7.0.27

I just installed the latest firmware(V1.0.3.106_1.0.58) .......Anywhere Access still did not work. Since I usually do a factory reset upon completion of a firmware update, I did so.  I can now enable Anywhere Access.

Model: RAX200|Nighthawk Tri-band AX12 12-Stream Wi-Fi 6 Router
Message 8 of 8
Top Contributors
Discussion stats
  • 7 replies
  • 3519 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series