Cannot reset router password with SN (mesh MK60)

[Xletron]

So, I have setup my wifi mesh system, all blue lights so it’s working. However, the default “admin” and “password” doesn’t work when trying to login to the router, and when I enter the serial number, it says it’s invalid.

[plemans]

Usually when you set it up, you're required to change the default password. 

If you changed it and don't remember what to, you can try the password recovery option. 

Sadly, if you didn't set that up, it still asks the questions but there isn't a correct answer. 

In that case, you'd need to factory reset to get back to defaults (push and hold reset for 7-15 seconds while its powered on)

[Xletron]

For some reason the serial number doesn’t work. Anything on that?

[plemans]

Again, password recovery requires more than just the serial number. 

You might have to factory reset to get back to the default

default login: admin

default password: password