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Cant access my RAX80 from the internet

vers85
Aspirant

Cant access my RAX80 from the internet

Guys,
I'm struggling to configure my RAX80 to be accessed from the outside World. Tried several services like readyshare through https/sftp, vpn, readycloud. Nothing works. I have my DDNS setup (tried different providers) and i can see they resolve to the correct IP. I can ping it too, but some online port scanner shows all ports are closed.

Im running the latest firmware and have service blocking set to never. Any clues?

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 1 of 4

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vers85
Aspirant

Re: Cant access my RAX80 from the internet

Very sorry for the unclear description. Actually I asked for a clue and you provided one. Thank you.

 

The issue was that the device from my ISP can work in modem and router mode. I was sure I switched it to a modem, but it turned out not to be a case. Now everything works as expected. Thanks again

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Message 3 of 4

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antinode
Guru

Re: Cant access my RAX80 from the internet

> Model: RAX80|Nighthawk AX8 8-Stream WiFi Router

 

   Firmware version?  Connected to what?

 

> Im running the latest firmware [...]

 

   As always, an actual version number would be more useful than your
opinion of what's "latest" today.

 

> I'm struggling to configure my RAX80 to be accessed from the outside
> World. [...]

 

   "accessed" how?  Do you want to manage the RAX80, or do file sharing,
or what?

 

> [...] Tried several services [...]


   "Tried" is not a useful problem description.  It does not say
what you did.  It does not say what happened when you did it.  As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.

 

> [...] i can see they resolve to the correct IP [address]. [...]

 

   The first question is which device/interface has that "the correct IP
[address]".

 

   What's the IP address of the WAN/Internet interface on the Orbi?
ADVANCED > ADVANCED Home : Internet Port : Internet IP Address

 

> [...] Any clues?

 

   Hoping you'll provide some (beyond "struggling").

Message 2 of 4
vers85
Aspirant

Re: Cant access my RAX80 from the internet

Very sorry for the unclear description. Actually I asked for a clue and you provided one. Thank you.

 

The issue was that the device from my ISP can work in modem and router mode. I was sure I switched it to a modem, but it turned out not to be a case. Now everything works as expected. Thanks again

Message 3 of 4
antinode
Guru

Re: Cant access my RAX80 from the internet

> [...] I was sure I switched it to a modem, [...]

 

   Trust no one, I always say.  Glad to hear that you got it working.

 

   For future reference, some of the usual problems related to external
access are covered in this port-forwarding discussion:

 

      https://community.netgear.com/t5/x/x/m-p/1859106

 

   Usual problem number 1 is number 1 for a reason.

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