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Forum Discussion
Current RAX120 firmware version
The web site download page shows the current firmware version as 1.0.2.136. This morning I checked using the phone app, and it shows a version 1.2.0.16 available. Installed OK but want to verify th...
So another odd thing I’ve noticed is that the wired connections that don’t work are windows PC. My Synology NAS which is wired works fine. I can connect to it. Will test out MacBook shortly via Ethernet shortly .
Nvm. Synology NAS unable to access internet. :(
- I still think that firmware is ok for rax120v2 but not for v1.
That can be the reason why some users are not having problems (only those with new V2).
But a full reset should not be mandatory in a 'consumer' product or at least should be informed.
Why do I have to setup again everything? This is one of the reasons I buy a >300 euros router. - Anyone from Netgear team can confirm they are seeing same issue or if they are working on a solution? I’m running RAX120 v1.
Also on a RAX120v1 with persistent ethernet port issues after firmware update.
There is absolutely an issue with the firmware and it does seem related to secure connections. Perhaps it is specific to RAX120v1, but I can only confirm for this specific model. Crtfdgk is on the right track, I can ping Google, but attempting a secure connection using curl is blocked. Potentially a misconfiguration of iptables of whatever firewall the RAX is running internally for NAT.
A pinhole/hard reset and manual firmware upgrade does nothing to alleviate the issue.
Please stop advocating hardware resets, it's disingenuous regardless of your own experience and allows Netgear to ignore the issue. Which is becoming somewhat more ridiculous the longer it goes on. Leaving a computer or device off to clear RAM or capacitance is also somewhat of a myth and vestige of bygone eras in computing.
Seriously Netgear pull your finger out.
The V2 is out next year and since many of us have no issues after a reset it is the way to go to start with.
if however you have an issue raise a support ticket with NG if you wish them be more involved with your product if you can't solve the issue, that way they will be aware and may work with you to solve the issue.
in the mean time if you can't solve it by a reset and it's not working as intended your only option is to drop back and raise a ticket.
