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Forum Discussion
Current RAX120 firmware version
The web site download page shows the current firmware version as 1.0.2.136. This morning I checked using the phone app, and it shows a version 1.2.0.16 available. Installed OK but want to verify th...
Their latest 1.2.0.16 is very bad. After upgrading it the internet speed slowed down and WPS not working. Do not update. Thank you for the heads up for not spending money if their tech support not going to fix their issues. Very bad QA process for sure.
Did you do a factory reset? Its important as Qualcomms SDK was updated so factory reset via the pin hole in the back. I have had my 120 up for a few weeks now and not had any of these issues in the UK.
Yes, and re-done all the setup still had issues.
I did a factory reset about 30 times, I did clean installs of multiple firmware versions, and tested one after another using from scratch setup. I wasted countless hours. I have acess ASUS GT-AX11000, Actiontec C3000A, Greenwave C4000XG, and they all work fine, they just are not mine. I bought a RAX200, decided not open and the return expired. I also have a EAX80 Extender which never worked with the RAX120 properly.
I tried 1.0.2.136 and 1.0.1.136 both having some issues being slow. Netgear's support is totaly unresponsive and has been since April. I settled back 1.0.1.128.
My router is a very early version becuase I did Netgear Premier Member Program. Big mistake there.
I am going back to ASUS or trying TPLink.
I am selling the RAX200 I bought to replace the RAX120 on eBay as new, the EAX80 as used. Not sure what to do with the RAX120. I don't feel like I can even sell it.
Shouldn't matter if your model is early version, its called no regression tests were done. This is not how programming works. You make a product you need to stand behind it.
While I have only experienced ongoing issues with 1.2.0.16 and have now reverted to using 1.0.2.136. I respect that other mileage may vary.
I'm surprised Netgear doesn't monitor or moderate these forums at all. While there have been some helpful community forum members that made valid suggestions regarding pinhole resets, that hasn't resolved the issues for a significant number of us, and here we are weeks on still struggling with them. I have attempted to raise a support case with Netgear, as have others on multiple occasions, which have seemingly gone nowhere.
It's getting hard to defend Netgear now. A simple acknowledgement, 'yes, we're aware and looking into it', is all I'm after and I'm sure would go a long way with many others too.
RE: “A simple acknowledgement, 'yes, we're aware and looking into it', is all I'm after…”
Yes, indeed. Readers of this thread may wish to consider casting a ‘vote’ for the idea: Publish List of “Known Issues”
