NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Devices won’t connect?
Hello! Hoping someone can help me out, as I’m definitely not smart when it comes to these types of things. I recently purchased an AX8 router and installed it in my home, which has U-verse cable an...
Yes it’s the AX80.
Sorry, I mean we have the netgear set to AP mode. It’s hard wired to the U-verse router, but we have the WiFi on the U-verse disabled, So the only WiFi signal in the house is coming from the netgear.
The reason I turned both 2.4 and 5 back on is because when I had them combined using the smart WiFi netgear setting, many devices dropped altogether and could not reconnect.
Now when I have both signals available, the arlo can connect to 2.4, the Vivint can connect to 5, etc. however, after a day or so they all drop again.
Sorry, I mean we have the netgear set to AP mode. It’s hard wired to the U-verse router, but we have the WiFi on the U-verse disabled, So the only WiFi signal in the house is coming from the netgear.
The reason I turned both 2.4 and 5 back on is because when I had them combined using the smart WiFi netgear setting, many devices dropped altogether and could not reconnect.
Now when I have both signals available, the arlo can connect to 2.4, the Vivint can connect to 5, etc. however, after a day or so they all drop again.
Also, on my windows laptop, the settings are fine. I’m able to connect to other private WiFi networks with no issues. For my WiFi however, the laptop doesn’t even see it as an option.
Also, our home google is now completely down. Was working just fine yesterday and now can’t connect to the internet.
Essentially what I’m seeing is this router is slowly booting off various devices after I have them set up and working for a few days.
Also, our home google is now completely down. Was working just fine yesterday and now can’t connect to the internet.
Essentially what I’m seeing is this router is slowly booting off various devices after I have them set up and working for a few days.
Jayhawkeye3 wrote:
Also, on my windows laptop, the settings are fine. I’m able to connect to other private WiFi networks with no issues. For my WiFi however, the laptop doesn’t even see it as an option.
Also, our home google is now completely down. Was working just fine yesterday and now can’t connect to the internet.
Essentially what I’m seeing is this router is slowly booting off various devices after I have them set up and working for a few days.Your experiencing the same issues most of us are having with the RAX80, mine has been collecting dust waiting for a firware update that addresses the connection stability issues that plagues this device. If I wasn't beyond the return period I would return it in a heartbeat.
- So this is a known issue? As in a router in AP mode won’t actually connect with various devices?
Does Netgear have a fix?Make sure you have AX mode turned off, that may help.
If you read though this thread you fill find multiple reports of users having connectivity issues with both wired and wireless devices.