Firmware Update causes Internet to go out

[judddonnelly]

After I did a firmware update my router sporadically drops the internet.  Intersting alos that when I can get into the config page I'm prompted to use the nighthawk app.  Did this firmware app include something to force the use of the app?

[plemans]

Did you have issues prior to the update?

any time you have issues after a firmware upgrade, a good first step is to factory reset and manually re-install the router (not from backup). 

Have you tried this?