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Have a Nighthawk RAX35v2 router that connects to computer but no internet, worked prior to yesterday

batdlt
Aspirant

Have a Nighthawk RAX35v2 router that connects to computer but no internet, worked prior to yesterday

Nighthawk Dual Band Router RAX35v2 always conneced to our laptop and internet worked. Two days ago, we started having trouble with it connecting to internet, it shows connected but no internet. Everything else- phones, another laptop, tv connect and have internet. Took it to public wifi and it will connect and work, it does show private network and the adaptors seem to work, what can be wrong?

Message 1 of 7
plemans
Guru

Re: Have a Nighthawk RAX35v2 router that connects to computer but no internet, worked prior to yeste

what firmware version are you on? 

What modem/gateway is it connected to? 

Does a reboot help?

Does a factory reset/reinstall help?

Message 2 of 7
FURRYe38
Guru

Re: Have a Nighthawk RAX35v2 router that connects to computer but no internet, worked prior to yeste

Please visit and post about this over in the NH Router with Wifi 6 forum:

https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wif...

 

Thank you. 


@batdlt wrote:

Nighthawk Dual Band Router RAX35v2 always conneced to our laptop and internet worked. Two days ago, we started having trouble with it connecting to internet, it shows connected but no internet. Everything else- phones, another laptop, tv connect and have internet. Took it to public wifi and it will connect and work, it does show private network and the adaptors seem to work, what can be wrong?


 

Message 3 of 7
batdlt
Aspirant

Re: Have a Nighthawk RAX35v2 router that connects to computer but no internet, worked prior to yeste

Firmware Version v1.0.2.82

Modem HitronCODA-45

Reboot doesn't help

Didn't factory reset yet because everything else connected is working

Message 4 of 7
plemans
Guru

Re: Have a Nighthawk RAX35v2 router that connects to computer but no internet, worked prior to yeste

so its only the laptop thats not working?

Everything else works?

Message 5 of 7
batdlt
Aspirant

Re: Have a Nighthawk RAX35v2 router that connects to computer but no internet, worked prior to yeste

Yes, everything else connects fine

Message 6 of 7
plemans
Guru

Re: Have a Nighthawk RAX35v2 router that connects to computer but no internet, worked prior to yeste

Have you tried uninstalling the wireless card and reinstalling it? 

Or checking to see if that device was disabled in the access control?

Message 7 of 7
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