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Orbi WiFi 7 RBE973
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How to activate purchased Armor on iOS app for RAX120

CBV
Tutor
Tutor

How to activate purchased Armor on iOS app for RAX120

Hi All,

 

Has somebody know how to activate a purchased Armor on iOS app for RAX120 router. I had tried different options but still having the message of "Process is taking to long (more than 60 secs), Try again!!", when try to active on Netgear app.

 

I a did a factory reset on my router, uninstall and reinstall the app in iPhone Xs. I did check on the Armor web and the suscription appers activated and my router shows activated tooo, but in the app and router web is not.

 

Router model: RAX120 / AX6000

Firmware version: V1.0.1.122

 

I'll appreciate any help or support.

 

Thanks

 

Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
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Christian_R
NETGEAR Employee Retired

Re: How to activate purchased Armor on iOS app for RAX120

Hi CBV,

 

What is the app version of the Nighthawk app you currently have installed? May you send me a private message with your email address and serial number. 

 

Christian 

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