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Orbi WiFi 7 RBE973
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I have lost my 8 digit pin number

smuffyosa
Aspirant

I have lost my 8 digit pin number

I want to reset my router to factory mode so I can start over again. I have lot my 8 digit PIN . Where can I get another one please?

 

Message 1 of 4
antinode
Guru

Re: I have lost my 8 digit pin number

> I want to reset my router to factory mode so I can start over again.
> [...]

 

   Ok.  What's stopping you?

 

> [...] I have lot my 8 digit PIN . [...]

 

   _What_ "8 digit PIN"?  What, exactly, are you doing which requires a
PIN?

 

> [...] Where can I get another one please?

 

   Without knowing what you're talking about, it's tough to say.

 

   Start again.  What, exactly, is your (unspecified) "my router"?  Has
it a maker and model number?  If it's a Netgear model, then visit
http://netgear.com/support , put in your (actual) model number, and look
for Documentation.  Get the User Manual (at least).  Read?

Message 2 of 4
smuffyosa
Aspirant

Re: I have lost my 8 digit pin number

I am so sorry, I wasn't at all clear. When I set up my nighthalwk rax10  6 router, it came with a piece of paper with a QR codefor  the app on my phone . Now I am not sure if there was also an 8 digit code number that I had to punch in during the installation of the router. my question is, if I reset to factory version, will i need this code number ( if there was one).  I have lost that piece of paper. I hope this is better. Marion

Message 3 of 4
antinode
Guru

Re: I have lost my 8 digit pin number

> [...] Now I am not sure if there was also an 8 digit code number that
> I had to punch in during the installation of the router. [...]

 

   I've never touched an RAX10, so I know nothing, but I've never heard
of such a code number.

 

> [...] Get the User Manual (at least).  Read?

 

   Did you?  Did you find any reference to such a code number?

 

> [...] if I reset to factory version, will i need this code number ( if
> there was one). [...]

 

   If you needed one before, then I'd guess that you might need it
again.  I doubt that you needed one before.


   Note that a (misnamed) "Factory Reset" is a _settings_ reset.  It
does not affect any "version".

 

   Presumably, if you're still in your 90-day support period, then you
could get help from Netgear:

 

      http://support.netgear.com/

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