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Forum Discussion
Internet Access Netgear AX5400
Having lots of issues trying to connect to my most used sites, won't let me connect on any of my PC's or Laptop anyone have an answer ?
Which AX5400 is that?
AX5400 is not a reliable guide to model number. Many devices come with an AC/AX tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
Look at the label on the device for the model number.
Having lots of issues trying to connect to my most used sites, won't let me connect on any of my PC's or Laptop
Connecting how? On what?
What happens when you try?
Troubleshooting depends on having detailed descriptions of what you are doing, what goes wrong, and what you have tried to fix things.
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
It's an AX6 with WIFI 6
noelft wrote:
It's an AX6 with WIFI 6
That tells us even less. There are about a dozen AX6 models.
Netgear has made several "AX5400" routers.
RAX50,XR1000 and the SXK50.
As i said before, Look at the label on the device for the model number.
And the other questions?
RAX50-100NAS
Firmware Version v1.0.11.112
This is like getting blood put of a stone.
noelft wrote:
RAX50-100NAS
Firmware Version v1.0.11.112
So, you have the latest firmware. But there is still some important unanswered question.
Connecting how?
On what?
What happens when you try?
Troubleshooting depends on having detailed descriptions of what you are doing, what goes wrong, and what you have tried to fix things.
It might also help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?All we know is that you have "lots of issues trying to connect to my most used sites".
Whatever that means, it could be down to many things.