Locked Out MK63

[BigIalandDon]

I just got this system yesterday. Was on with support for quite awhile getting firmware updated. I went into the app and could not sign in, it kept telling me my email was not valid. How do I fix this?

[FURRYe38]

Try a factory reset and setup fron scratch on the MR with a wired PC and web browser first.

Netgear has set up a community forum specifically for the NightHawk MESH products. Most of the people who watch that forum are more likely to have experience with NH MESH products:
https://community.netgear.com/t5/Nighthawk-Mesh-System/bd-p/en-home-nighthawk-mesh-system

Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear

Thank you.