× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

Losing DNS on ethernet

Londonsmee
Aspirant

Losing DNS on ethernet

.79 notworking.PNG

 Keeps losing DNS with latest firmware, rolling back to RAX200-V1.0.5.132_1.0.69. Have done a factory reset and still had the issues. Please fix the firmware, for I do like my nighthawk.

Message 1 of 5
FURRYe38
Guru

Re: Losing DNS on ethernet

What do you mean by losing DNS? 

What's happening exactly? 

What devices are connected? 

Happens on all devices? 

 

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

Message 2 of 5
plemans
Guru

Re: Losing DNS on ethernet

Might be something on the ISP side as the defaults  are the ISP's servers.

Try a different DNS Server. Here's a few. Also remember to change the ipv6 dns server if ipv6 is enabled.
CloudFlare
IPv4: 1.1.1.1 and 1.0.0.1
IPv6: 2606:4700:4700:0:0:0:0:1111 and 2606:4700:4700:0:0:0:0:1001
GoogleDNS
IPv4: 8.8.8.8 and 8.8.4.4
IPv6: 2001:4860:4860:0:0:0:0:8888 and 2001:4860:4860:0:0:0:0:8844

Message 3 of 5
Londonsmee
Aspirant

Re: Losing DNS on ethernet

2 computer that are connected via ethernet wont find the internet, they connect to the router but no dns. Router sees them connected. Meanwhile phones seen  on wifi can access web.

A full reset gets the ports working but then becomes intermittent on the ethernet. In the past been fine.


Message 4 of 5
FURRYe38
Guru

Re: Losing DNS on ethernet

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

Message 5 of 5
Discussion stats
  • 4 replies
  • 729 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7