Model CAX30 Device Manager

[Roberto_LDR]

Hello, I have a Nighthawk AX6 AX2700 Modem Model CAX30 and i have the Nighthawk app that isnt properly working. The Device Manager tab isnt letting me remove my son's nintendo switch from the blocked setting. I have been trying to remove it and eveyrytime i perform the steps it says "Sorry, the action was failed. Please try again later". i have restored the router and i have unplugged it, i deleted the app and added it on my IOS device and it still not working. Please help. Thank You In Advance. 

[FURRYe38]

Try removing the app and re-installing. 

Try app on a different device. 

Netgear has set up a community forum specifically for the Nighthawk App product. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-App/bd-p/en-home-networking-apps

Thank you.