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Orbi WiFi 7 RBE973
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Re: NIGHTHAWK AX6 AX4300 Mobil Devices Connect to 2.4GHZ But Not 5GHZ.

Sharkman000
Aspirant

NIGHTHAWK AX6 AX4300 Mobil Devices Connect to 2.4GHZ But Not 5GHZ.

Good morning to all. I have an issue and i am hoping that those of you with more knowledge than I, can help me resolve it.

 

When i try to connect to the 5Ghz portion of the router on my mobile devices, it connects but then gives me the following message: "NO INTERNET CONNECTION." 
Then when i switch back to the 2.4Ghz band, everything is fine. 

I just updated the firmware this AM, and even after this update i still get the same message. 

Any and all assistance in this matter is greatly appreciated. Many thanks.

Message 1 of 8
plemans
Guru

Re: NIGHTHAWK AX6 AX4300 Mobil Devices Connect to 2.4GHZ But Not 5GHZ.

what actual firmware are you on? 

What modem/gateway are you connected to? 

What actual router is it? AX4300 is a speed

Message 2 of 8
Sharkman000
Aspirant

Re: NIGHTHAWK AX6 AX4300 Mobil Devices Connect to 2.4GHZ But Not 5GHZ.

Firmware V1.0.4.100_2.0.64

Modem provided by Spectrum   
Mdl- RAX45

 

Thank you

 

Message 3 of 8
plemans
Guru

Re: NIGHTHAWK AX6 AX4300 Mobil Devices Connect to 2.4GHZ But Not 5GHZ.

there's a new 106 firmware out. 

Did you try it? 

Nighthawk RAX45 | WiFi 6 Router | NETGEAR Support

Message 4 of 8
Sharkman000
Aspirant

Re: NIGHTHAWK AX6 AX4300 Mobil Devices Connect to 2.4GHZ But Not 5GHZ.

This is what i updated to today. Firmware V1.0.4.100_2.0.64

Message 5 of 8
plemans
Guru

Re: NIGHTHAWK AX6 AX4300 Mobil Devices Connect to 2.4GHZ But Not 5GHZ.

the newest at the link is 1.0.5.106

Message 6 of 8
Sharkman000
Aspirant

Re: NIGHTHAWK AX6 AX4300 Mobil Devices Connect to 2.4GHZ But Not 5GHZ.

???? Are you sure of this?? What i posted was THE most recent firmware update .

Message 7 of 8
plemans
Guru

Re: NIGHTHAWK AX6 AX4300 Mobil Devices Connect to 2.4GHZ But Not 5GHZ.

try going to the support site. I'll link to it again. 

Nighthawk RAX45 | WiFi 6 Router | NETGEAR Support

Message 8 of 8
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