NIGHTHAWK AX6 AX4300 Mobil Devices Connect to 2.4GHZ But Not 5GHZ.

[Sharkman000]

Good morning to all. I have an issue and i am hoping that those of you with more knowledge than I, can help me resolve it.

When i try to connect to the 5Ghz portion of the router on my mobile devices, it connects but then gives me the following message: "NO INTERNET CONNECTION." 
Then when i switch back to the 2.4Ghz band, everything is fine. 

I just updated the firmware this AM, and even after this update i still get the same message. 

Any and all assistance in this matter is greatly appreciated. Many thanks.

[plemans]

what actual firmware are you on? 

What modem/gateway are you connected to? 

What actual router is it? AX4300 is a speed

[Sharkman000]

Firmware V1.0.4.100_2.0.64

Modem provided by Spectrum   
Mdl- RAX45

Thank you

[plemans]

there's a new 106 firmware out. 

Did you try it? 

Nighthawk RAX45 | WiFi 6 Router | NETGEAR Support

[Sharkman000]

This is what i updated to today. Firmware V1.0.4.100_2.0.64

[plemans]

the newest at the link is 1.0.5.106

[Sharkman000]

???? Are you sure of this?? What i posted was THE most recent firmware update .

[plemans]

try going to the support site. I'll link to it again. 

Nighthawk RAX45 | WiFi 6 Router | NETGEAR Support