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Shiva3758's avatar
Shiva3758
Tutor
Aug 07, 2022
Solved

NIGHTHAWK AX6 AX4300 - Update error

I continue to get an Update Error when I try to update the router. Any suggestions on how to remedy?   MODEL: AX6 AX4300  MAC IOS     15.16   HARDWARE VERSION.      RAX45   FIRMWARE  V1.0.11...
  • Shiva3758's avatar
    Shiva3758
    Aug 07, 2022

    Thanks for your help. Despite the prompts to update the firmware on the IoS mobile app, the firmware appears to be the latest available version. Appreciate everyone's input. 

  • Shiva3758's avatar
    Shiva3758
    Tutor
    Aug 07, 2022
    I am using App. I get a screen with image of product with header UPDATE ERROR. Bottom of screen choices are SKIP and TRY AGAIN.
    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Aug 07, 2022
      Shiva3758 wrote:
      I am using App. I get a screen with image of product with header UPDATE ERROR. Bottom of screen choices are SKIP and TRY AGAIN.

      Try the manual update that plemans recommended.

       

      Ir is safer and more reliable than the app.

       

       

      • Shiva3758's avatar
        Shiva3758
        Tutor
        Aug 07, 2022

        I tried the manual update. Trying to download the update.

         

        Got this message below.

        The IoS APP says there is an update. 

        This process says there is not an update.

         

        This is such a confusing process with Netgear.  Thoughts?

         

        Firmware Version Check

        No new firmware version available.