NTP BUG in RAX80 FW v1.0.3.102_1.0.48 (for GMT+9:30)

Hello Christian, thank you for your reply, - Interesting response, here's some customer feedback: After submitting a helpful and informative BUG report, your feedback feels patronising and dismissive.  - It’s just feedback, please don’t take it personally, - You do represent a multinational brand, they will be watching.  

I work in Software Development & Delivery, so am reasonably experienced in managing Developers and Testers, their code release and test cycles as well as BUG and Defect triage and remediation processes.     SO, may I put the same question to you? - Has an actual Netgear Dev or yourself attempted to replicate the BUG report by performing a full factory reset of FW v1.0.3.102_1.0.48 on an actual RAX80?   -   (You know, an independent test on different hardware, to either agree with me that the v1.0.3.102_1.0.48 Firmware is defective or if you legitimately cannot replicate the BUG, advise me that my Router is defective in loading up the v1.0.3.102_1.0.48 Firmware? )

Or, (take note, doing this would increase the respect Netgear customers have for Netgear products and support)    -    If you/Netgear are feeling like really providing value for customers who invest in expensive premium Netgear routers and other Netgear products, ... Perhaps you or a Developer could look at the NTP code, comparing the actual code in these (below)  RAX80 Firmware versions for differences and anomalies and reporting your findings, being either:  a) agree, we found a BUG in our code, thanks, we’ll fix it in next release, or b) dear sir, we are unable to locate any NTP BUG in code because we have re-tested\regression tested with successful results. (Then offer next steps of Support etc…)

The FW versions to check the NTP code within are:

v1.0.3.88 (version is prior to offering to support GMT+9.5h, but worth a look at how +9.0h & +10.0h call for time offset)

v1.0.3.98 (version is now totally pulled by Netgear as that version was clearly defective enough to try to pretend it never existed. It was the 1st version to purport to support GMT+9.5h, but failed exactly the same way as v1.0.3.102 does. Pull it out of the locker and take a look a look at how +9.0h & +10.0h call for time offset and compare to the line/s of code calling for +9.5h offset – you may just see a problem with +9.5h offset calls)

v1.0.3.102 (purports to support GMT+9.5h, but fails. As above, worth a look at how +9.0h & +10.0h call for time offset and compare to the line/s of code calling for +9.5h offset)  I would suggest that in the haste to “disappear”  the defective v1.0.3.98 Firmware, Netgear copy-pasted the entire NTP segment propagating the NTP BUG issue to v1.0.3.102.

Finally, to answer your question, I have performed far too many full factory resets of ALL versions of Firmware on this Router and spent more than enough hours supporting Netgear for free. Please take the detail and information supplied into the next firmware iteration discussions (defect reviews) for RAX80.  -  A developer will understand.  

Thank you for the opportunity to reply, kind regards, - Brendan