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Re: New system connection

Sheddy90
Aspirant

New system connection

New version of above setup why can a windows laptop not see the WiFi network?
Thanks
Message 1 of 7
Sheddy90
Aspirant

Re: New system connection

The hardware is a MR60 mesh nighthawk
Message 2 of 7
plemans
Guru

Re: New system connection

What wifi chip is the the windows laptop? Many people rely on windows updates or whoever made their laptop to update the drivers and it rarely happens. The older wireless drivers had some issues with wireless AX.

What I'd recommend is finding out what wireless chip is in the laptop, go directly to that manufaturer's website and installing the most current driver for it. 

Message 3 of 7
Sheddy90
Aspirant

Re: New system connection

It’s an intel i7-8550U CPU
A reasonable specification I would have assumed
Message 4 of 7
plemans
Guru

Re: New system connection

that's the cpu. Not the wireless chip. 

look in your device manager 

Message 5 of 7

Re: New system connection


@Sheddy90 wrote:
....why can a windows laptop not see the WiFi network?


What does that mean? What are you doing? What messages do you see and where does it go wrong?

 

@plemans is already in the case but you don't help with these terse detail free messages.

 

You can help people to help you by providing the information suggested in this forum's header:

 


Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)

They are there for a good reason.

 

 

Message 6 of 7
xjn
Apprentice
Apprentice

Re: New system connection


@Sheddy90 wrote:
New version of above setup why can a windows laptop not see the WiFi network?
Thanks

Bad drivers on Windows machines... Disable AX mode on router and Windows computer will be able to join network... that is only way I can get my work PC to connect unfortunately.

Message 7 of 7
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