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Nightawk AX8 AX6000 WiFi router cannot connect always

miclin
Aspirant

Nightawk AX8 AX6000 WiFi router cannot connect always

Hi,
I always cannot connect my wifi router, e.g. I chose 5GHz network, can use WhatsApp only but I browsed website not successful, then I turned to 2.4GHz can use a while, but browsed other page then not connect, please help
Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 1 of 4
plemans
Guru

Re: Nightawk AX8 AX6000 WiFi router cannot connect always

What modem/gateway do you have? 

What firmware is on the RAX?

Does this always happen?
Is it only happening on 1 device or all devices?

Does it happen to devices that are hardwired in?

Message 2 of 4
miclin
Aspirant

Re: Nightawk AX8 AX6000 WiFi router cannot connect always

What modem/gateway do you have?
RAX80 AX6000
What firmware is on the RAX?
V1.0.3.106
Does this always happen?
Yes
Is it only happening on 1 device or all devices?
All devices
Does it happen to devices that are hardwired in?
No, problem in all devices included iPhone, iPad, Apple TV and Xbox
Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 3 of 4
plemans
Guru

Re: Nightawk AX8 AX6000 WiFi router cannot connect always

The RAX is the router. what modem/gateway is it connected to?

Have you tried a factory reset and a clean install?

Message 4 of 4
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