Nighthawk AS2400 RAX30

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klsheridan16 wrote:

AT&T modem is ARRIS BGW210-700.  The date stamp is 8/16/2019.

Would this double NAT situation cause a router to fail completely?  We had an older router in the living room and a much older router in the office; connected in line the same way.  It worked that way with no problems for years.  Then the one in the living room failed.  I don't remember now the circumstances.  Replaced it with the current living room router.  Shortly  thereafter, the one in the office failed.  New routers, newer technology, more conflicts?  The one in my office, the RAX30, was purchased one year ago today.

 

Thank you for your help.  I'll read the articles and look at the configuration.

Karen

 

 

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I do not believe a configuration or mis-configuration would make a device fail prematurely.

Your ARRIS BGW210-700 adds an additional layer of complication.  It is a combination ONT/router.  The internet has many stories of users having difficulty adding a router downstream.  Primarily because the ARRIS BGW210-700 does not have a clear configuration option to disable the router function.

I scanned through a couple of the discussions and took away one recommendation.  The recommendation was to leave the routing functions to the ARRIS BGW210-700 and to configure any downstream router as an access point.  Yes, you can have more than one downstream access point.

Have you logged in to the user interface on your ARRIS BGW210-700?  Suggest you do some on-line searches and review the findings relative to adding a downstream router.