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Nighthawk AX12 RAX120v2 firmware: v1.2.8.40 dropping connection
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RAX120v2 (serial start with 6K0) constantly (at least once a day) drops the internet-connection. Wifi devices disconnect, hardwired devices loose internet connection. Both lights on top of the router are off (wifi and WPS), also the lights on front that light up when there is a connection. The whole process takes for a few minutes before things go back to "normal".
I have no close neighbours that can cause interference, tried several setups like only 2,4Ghz, only 5Ghz, different channels, no luck so far.
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Here is a link to the latest beta firmware you may want to try it and see if it fixes your issue. https://ntgr.my.salesforce.com/sfc/p/#300000000xsV/a/8b000000lpfE/ewZuT7whqirNo5U_QG.WfrQU.h0pa5dqpb...
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Re: Nighthawk AX12 RAX120v2 firmware: v1.2.8.40 dropping connection
I recommend a factory reset and setup from scratch AFTER applying this FW. A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-rout...
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Re: Nighthawk AX12 RAX120v2 firmware: v1.2.8.40 dropping connection
Yep, read that on the forum the other day and tried it. Looked good for a few days and then it all started again
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Re: Nighthawk AX12 RAX120v2 firmware: v1.2.8.40 dropping connection
Did you do the factory reset as well?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What devices do you have connected to the router?
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Re: Nighthawk AX12 RAX120v2 firmware: v1.2.8.40 dropping connection
Did you do the factory reset as well?
Yes
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
I think it's a Genexis bridge, but I had no problems with a different router.
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
I used the LAN cable that came with the Nighthawk.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Auto, and several different channels, and only 2,4 or only 5Ghs
Any Wifi Neighbors near by? If so, how many?
No wifi near by.
What devices do you have connected to the router?
2 laptops, 2 smartphones, xbox, satellite receiver, windows mediacenter, TV, Pioneer receiver, 2 printers, Play-Fi speakers, BBQ.
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Here is a link to the latest beta firmware you may want to try it and see if it fixes your issue. https://ntgr.my.salesforce.com/sfc/p/#300000000xsV/a/8b000000lpfE/ewZuT7whqirNo5U_QG.WfrQU.h0pa5dqpb...
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Re: Nighthawk AX12 RAX120v2 firmware: v1.2.8.40 dropping connection
Thx, I will try this tomorrow, and will let you know the result.
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Re: Nighthawk AX12 RAX120v2 firmware: v1.2.8.40 dropping connection
After 3 weeks still stable, so I think this did the trick 🙂
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Re: Nighthawk AX12 RAX120v2 firmware: v1.2.8.40 dropping connection
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...
Enjoy. 📡
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