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Forum Discussion

KT62's avatar
KT62
Guide
Sep 30, 2020
Solved

Nighthawk AX4 AX3000 WiFi constantly going OFFLINE

PURCHASE:  March 2020 HARDWARE: Nighthawk AX4 AX3000 (RAX35) FIRMWARE: V1.0.3.80_1.0.1 MODEM: Comcast/Xfinity in bridge-mode NOTE:  Ethernet connected devices will sometimes maintain internet acc...
  • itsmehuey's avatar
    itsmehuey
    Oct 01, 2020
    Should have searched the community forums regarding this - there are at least 5 other threads discussing this widespread issue plaguing the RAX40 and so many other RAX products due to faulty firmware. You have to revert to the previous version until Netgear fix the bugs in their firmware. Who knows when they will because they are so slack with support.
Spidey2483's avatar
Spidey2483
Aspirant
Oct 22, 2020
How do you get the beta?
itsmehuey's avatar
itsmehuey
Luminary
Oct 22, 2020
Contact support. You need to get level 2 support to help with this. If nothing happens get someone from Z Netgear on here to escalate.