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Nighthawk AX4: DHCP Not Working - IP not assigned automatically
So, I have had this router for a few months now and I have had issues with wifi on numerous ocassions. At random, the router will begin to not distribute and assign ipv4 ip address for devices connec...
I had that very same problem with an R8000 router. Tried for about a year to fix the problem but never figured out what the problem was. If I did a factory reset and manually reset my custom configs it would work for a few weeks than went back to not assigning IP addresses to wireless devices without a static IP. Netgear was no help because the router was older thann 90 days.
I couldn't take it any more. I dumped the R8000 and bought a RAX80. So far it's working (3-weeks) but it has issues too.
If anyone figures out the problem please post it here.
Go to routerlogin.com or use the routers ip address on a laptop to go into the settings. Go to advances/ administration/ router updates and disable auto updates. I got "internet may not be available error" and drops until I disconnected my RAX35 and update it with my laptop. I reset it and then updated. I used my HP laptop running windows 10 & the edge browser.
Netgear would not talk to me about how to fix it unless I gave them 139 but he did email me a link to how to manually update the firmware.
The main problem is it says everywhere to use their app. I tried the app first. It appeared to go smooth but errors still occurred. So I downloaded the firmware and unzipped it on my laptop. I then installed it with a brand new ethernet cord.
I called back and explained to the tech guy exactly what I did. He admitted that updating with a computer is better than using a phone app. The app downloads and uploads at the same time, while the computer will download it first and then upload it all at once.
I turned off auto updates and will manually update fro. This point forward
Netgear would not talk to me about how to fix it unless I gave them 139 but he did email me a link to how to manually update the firmware.
The main problem is it says everywhere to use their app. I tried the app first. It appeared to go smooth but errors still occurred. So I downloaded the firmware and unzipped it on my laptop. I then installed it with a brand new ethernet cord.
I called back and explained to the tech guy exactly what I did. He admitted that updating with a computer is better than using a phone app. The app downloads and uploads at the same time, while the computer will download it first and then upload it all at once.
I turned off auto updates and will manually update fro. This point forward
Tommy1981 wrote:
Netgear would not talk to me about how to fix it unless I gave them 139 but he did email me a link to how to manually update the firmware.Netgear does not provide paid support. It farms that out through Gearhead.
Or you can try to sort it out here. That costs you nothing.
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
Tommy1981 wrote:
I called back and explained to the tech guy exactly what I did. He admitted that updating with a computer is better than using a phone app. The app downloads and uploads at the same time, while the computer will download it first and then upload it all at once.This is a long recognised bit of advice. To add to it, it isn't just using the app that many people avoid. They also refuse to let the browser interface do it. This reduces the risk of an interrupted update that can happen when the Internet does mid update.
The manual approach is always advisable if you have the resources to do it. First download your own copy of the firmware, then apply it.
