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Forum Discussion
Nighthawk MK63 router not connecting but satellites connecting
Good day all, I am hoping to find someone to help me find a solution for my Nighthawk MK63 WiFi 6 mesh system. Let's start of that I am no IT specialist or anything, I know how to setup my WiFi s...
Hello JeroenV,
Welcome to the community! How long have you had the Nighthawk Mesh system? Did the issue occur on a previous firmware version?
Christian
Hey Christian,
Thank you. I have bought this system on black friday last december but set it up about 2 weeks ago. The firmware was updated as soon as I installed it if I am not mistaken, so no experience with previous firmwares. It started doing this as soon as I switched of the wifi signal of my modem, but when I turned that wifi signal back on it didn't work completely anymore.
I think it has something to do with the router MR60. It is connecting to the router but somehow it doesn't give an internet connection. I thought it would have something to do with assigning IP adresses since the modem does that as well as the router MR60. That is why I put the Nighthawk in AP mode hoping it would stop assigning IP adresses itself, but somehow that didn't help.
Hi JoreonV,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
- Christian,
Thank you will do next time. I just figured out with some help of a friend. Apparently my tv box of ziggo also transmits a WiFi signal that seems to overrule the one from my nighthawk. A reset of the tv box has solved the issueđ€Ł.
Kind regards,
Jeroen