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Forum Discussion
JeroenV
Jan 22, 2021Aspirant
Nighthawk MK63 router not connecting but satellites connecting
Good day all, I am hoping to find someone to help me find a solution for my Nighthawk MK63 WiFi 6 mesh system. Let's start of that I am no IT specialist or anything, I know how to setup my WiFi s...
Christian_R
Jan 29, 2021NETGEAR Employee Retired
Hi JoreonV,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
JeroenV
Jan 30, 2021Aspirant
Christian,
Thank you will do next time. I just figured out with some help of a friend. Apparently my tv box of ziggo also transmits a WiFi signal that seems to overrule the one from my nighthawk. A reset of the tv box has solved the issue🤣.
Kind regards,
Jeroen
Thank you will do next time. I just figured out with some help of a friend. Apparently my tv box of ziggo also transmits a WiFi signal that seems to overrule the one from my nighthawk. A reset of the tv box has solved the issue🤣.
Kind regards,
Jeroen