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Forum Discussion
Linda6418
Feb 02, 2023Guide
Nighthawk RAX29 with Verizon LTE extender
I can not get my Verizon/Samsung LTE Network Extender to set up and initialize. I have not contacted my ISP since I don't have total confidence in their customer support. Has anyone had similar iss...
Linda6418
Feb 10, 2023Guide
My phone is a Samsung Galaxy S9+ and was connecting fine before. The problem is not that my phone won't connect to the extender. The extender is not connecting to the Verizon network. Verizon says the extender is working properly and that I should contact my ISP. I don't see why my ISP could make a difference.
plemans
Feb 10, 2023Guru - Experienced User
You're kind of caught in limbo of is it the router or is it the extender.
So cheat. Disconnect the router from the modem and power the modem and the extender off for a couple minutes.
power the modem on and give it a couple minutes.
Then connect the extender directly to the modem and power it on.
Give it a couple minutes.
IS it working? If so, it still can be something in the router.
No, then it implies the extender is the issue.
- Linda6418Feb 10, 2023Guide
I will give that a try.