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Forum Discussion
DonKOtay
Oct 22, 2021Aspirant
Nighthawk RAX45 (Costco) only sees internet when NordVPN is running (Spectrum ISP)
My situation seems odd... I use Spectrum and a Motorola modem (not a Spectrum router, just the modem). I have been running my network using Google Wifi and I wanted to connect something which ...
- Oct 22, 2021
Well, I got this thing working by hardcoding the Google DNS servers in my Nighthawk router.
I used 8.8.8.8 and 8.8.8.4.4 instead of getting it from the ISP.
Still not sure what the issue was and maybe I'll probe more later. It seems to me that getting it
from the ISP should work for the Nighthawk just as it did for the Google Wifi. Maybe Google Wifi
uses the same DNS servers. Anyway, just going to go with what I have because I won't have to
put NordVPN on ALL my connected devices...
I also checked the connection with my Samsung and now it works as well, so I'm good for now...
I will trash that Armor software anyway, so maybe I'll switch it back later to test.
But for now, the DNS server change from automatic to selecting the servers works, so I'll go with it.
Thanks to all who gave pointers...
DonKOtay
Oct 22, 2021Aspirant
HI,
DOCSIS 3.1 Cable Modem , E31N2V1, Hitron
I have enabled the software that came with the nighthawk, which is that Armor software I believe.
Haven't looked into what it does and I will probably remove it since there is a charge. Could it be an issue?
FURRYe38
Oct 22, 2021Guru - Experienced User
Would you do a factory reset on the RAX and router and setup from scratch and this time, do not enable Armor. Just setup basic things like wireless. Power OFF the modem for 1 minute then back ON. Complete the setup on the router. Then check internet services with your devices.
- DonKOtayOct 22, 2021Aspirant
Well, I got this thing working by hardcoding the Google DNS servers in my Nighthawk router.
I used 8.8.8.8 and 8.8.8.4.4 instead of getting it from the ISP.
Still not sure what the issue was and maybe I'll probe more later. It seems to me that getting it
from the ISP should work for the Nighthawk just as it did for the Google Wifi. Maybe Google Wifi
uses the same DNS servers. Anyway, just going to go with what I have because I won't have to
put NordVPN on ALL my connected devices...
I also checked the connection with my Samsung and now it works as well, so I'm good for now...
I will trash that Armor software anyway, so maybe I'll switch it back later to test.
But for now, the DNS server change from automatic to selecting the servers works, so I'll go with it.
Thanks to all who gave pointers...