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Forum Discussion
Xedous
Dec 12, 2020Aspirant
Nighthawk RAX45 randomly disconnects devices on wifi
Ever since I purchased the Nighthawk RAX45 I've had issues. Every so often the router will decide that one of my devices does not need internet that day. I check my Nighthawk app, no errors or me...
michaelkenward
Dec 13, 2020Guru - Experienced User
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.
You can reduce the hassle of reconfiguring all those settings by creating a backup of your settings before you reset. Then if something is still broken after the reset, and the new firmware has not fixed it, you can restore the device to its pre-reset state.
You could even try restoring the settings even if the new firmware has fixed the problems, but be prepared for the restore to also bring back your problems.
Shiftbmxer
Dec 13, 2020Aspirant
No I didn’t do a reset pre or post install for the current firmware. Thanks for the help.