Nighthawk RAX50 - Firmware Version V1.0.2.94_2.0.58 - TOTAL Firmware EPIC Connectivity ISSUES - HELP

[NTCE]

RAX50 with Firmware Version V1.0.2.94_2.0.58 latest updated firmware.

Connectivity Issues

When power outage, it RESETS to DEFAULT, All Setting lost and need to reconfigure over and over and over.

WiFi Drops Devices

WiFi doesn't allowed connections to previously working devices

Constant Speed Slow Connectivity

Constant Lost of WiFi

ALSO Router Model RAX50 not found on the Model option for Community to know which is the model of the unit.

RAX40, RAX80, RAX120 & RAX200 are the only that shows up on the selection bar for model in this form.

NETGEAR Support and/or Community Support please hep here.  Going bananas, ready to trash and break this unit and possibly give the worst feedback and review all over the net as it has nothing but hard challenging headache.

Suggestions?

Help?

[Christian_R]

Hello NTCE,

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

https://www.netgear.com/support/contact.aspx

Christian