Nighthawk RAX50: slow 2.4Ghz for Wifi 6 clients when device plugged into USB port
Per subject, for any Wifi 6 clients (Samsung Galaxy S20, AX1650 on laptop) at distance from the router (and hence on the 2.4 Ghz band), WiFi speeds are terrible (~5 mbps connection) when HDD plugged into the USB port. Wifi 5 clients right next to the Wifi 6 clients achieve 60 mbps plus.
Removing the USB devices resolves the issue with all devices connecting at the same approx. speed. The 5Ghz band seems unaffected.
Is this a fundamental design flaw for the RAX series routers, or is there a resolution? Tried changing many settings on router, but none have impact (even turning off AX wifi....the Wifi 6 clients still connect at the same v. low speeds vs. Wifi 5 clients on the 2.4Ghz band....so not sure exactly what is going on).
Re: Nighthawk RAX50: slow 2.4Ghz for Wifi 6 clients when device plugged into USB port
Hello rhammod84,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
