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Nighthawk RAXE300 randomly stopped working... help!
I've had my Netgear Night Hawk RAXE 300 WIFI 6E set up now for about 8 months and had zero issues. Yesterday I woke up to my Google cams saying they were offline and realised we had no internet. ...
- michaelkenward plemans
Fixed it! Put the IPS modem back to router mode, put the RAXE300 into AP mode, back to insane speeds but noticed it was still broadcasting 2g/5g/6g separately.
Decided to put the IPS router back to modem mode, factory reset the RAXE300 then logged into the router login and smart mode was disabled along with OFDMA, enabled both of those and it worked.
I was previously getting 60mbps download when connected to the 2G (the only one it allowed me to connect to previously) doing a speed test, now I'm back to 965mbps down. It's fixed!
It wouldn't be the first time and update from and ISP device broke its modem only/passthrough mode.
Have you tried leaving it in router mode with the RAXE in access point mode?
plemans
Ah you think this is an ISP issue with Virgin Media?
I'm unsure of what access mode is, although I'm sure it disabled features etc. surely that makes the RAXE 300 irrelevant if it's basically just a WiFi extender?
Ah you think this is an ISP issue with Virgin Media?
I'm unsure of what access mode is, although I'm sure it disabled features etc. surely that makes the RAXE 300 irrelevant if it's basically just a WiFi extender?
double nat's can sometimes cause strange issues.
And it isn't unheard of for an ISP gateway to be a bit junky.
If a reset didn't fix it and you know its (the gateway) is in passthrough mode, then I'd check the gateway for issues.
Try it in router mode and the RAXE300 in access point mode. If it works fine, it means something on the ISP gateway is causing issues (like their passthrough mode). If it still has issues, then it could be an issue of the RAXE.
its part of testing things
- plemans
I'll give that a try this evening and see what happens. I'll report back with how it goes. Cheers
AndyUK wrote:
plemans
I'll give that a try this evening and see what happens. I'll report back with how it goes. CheersI'd give plemans advice a go. That would be the easiest option, but it does raise this:
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support
Check that to see if it kills something that is important to you.
In my case, I have just had to deal with BT's aggressive insistence that I use its Homehub before it will even consider fixing its own network problem. (BT is widening the gap between it and OpenReach.) BT refused to do anything with my original modem.
The bottom line is that I eventually worked out how to use a web browser and the graphical user interface (GUI) to get everything to work with my BT modem/router and the Netgear router.
If the Virgin modem/router is anything like the BT box try this:
- Use the GUI to assign the modem/router an IP address (192.168.2.1) that does not clash with my Netgear default (192.168.1.1), with all of its reserved IP addresses
- Reboot modem/router to connect network
- Set Netgear to router mode with IP address 192.168.1.1
- Connect Netgear router WAN port to LAN port on modem/router
- Reboot Netgear router
- Reboot whole network
- Get into GUI for modem/router with GUI and 192.168.2.1
- Look for DMZ setting and enter IP address that modem/router has allocated to Netgear router
- Reboot again if necessary (it wasn't here)
The main reason why I persisted in this rather than putting my old modem back is that BT is threatening to abandon the old telephone connection and replace it with Digital Voice, which needs BT's horrible thing to work.
