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Nighthawk RAXE500 - Checking speed and for Firmware Problems

Nighthawk RAXE500 - Checking speed and for Firmware Problems

Hi, I have the Nighthawk RAXE500 and recently began having problems with my Simplisafe cameras. So I thought it is probably a Simplisafe issue. But when I ran a Speedtest at Speedtest.net I noticed my 2.4 GHZ is not exceeding 150mbps while my 5 GHZ is hitting 906mbps on my gigabit connection.

I'm trying to determine if 150mbps is normal for that router on 2.4 GHZ or if something has changed (maybe bad update) and slowed the 2.4 band down. I'm running the latest firmware on the router at version 1.2.13.100.

Can someone help me out?
Message 1 of 12

Re: Nighthawk RAXE500 - Checking speed and for Firmware Problems


@Matthewlawson3 wrote:

I'm trying to determine if 150mbps is normal for that router on 2.4 GHZ

That's a pretty good speed for 2.4 GHz. It all depends on the wifi clients you are using. Cameras don't need that speed to do their stuff.

 

You don't say what the problems are, but speed is unlikely to be the issue.

 


...my 5 GHZ is hitting 906mbps on my gigabit connection.


That is suspiciously high. More like a wired speed than anything most wifi clients can use.

 

What "firmware problems" do you have?

 

Message 2 of 12
FURRYe38
Guru

Re: Nighthawk RAXE500 - Checking speed and for Firmware Problems

Depending client device design and support, you'll not see speeds on 2.4Ghz compared to 5Ghz. 2.4Ghz wasn't designed to push that speed on at 40Mhz channel width. 

Most I've ever seen is around 300-400. 

 

 

https://www.increasebroadbandspeed.co.uk/realistic-speeds-wi-fi-5-and-wi-fi-6
https://www.wiisfi.com
https://support.google.com/fiber/answer/6250056#zippy=%2Cmobile-devices-wi-fi

 

Message 3 of 12
plemans
Guru

Re: Nighthawk RAXE500 - Checking speed and for Firmware Problems

Like everyone is saying, you're hitting the speeds we'd expect out of 2.4ghz. the "up to speeds" are way overblown and 2.4ghz is atrocious on speeds. But it reaches further and through more things. 

Were you simplisafe cameras fine before? 

Do they connect back to a hub? 

How many devices are on 2.4ghz?

Have you tried changing 2.4ghz channels? Maybe someone is broadcasting interference in your area.

How far apart/distant from the router are they?
Are any of them 5ghz capable that you could switch them over to? 5ghz is less sensitive to interference than 2.4ghz . 

Message 4 of 12

Re: Nighthawk RAXE500 - Checking speed and for Firmware Problems

Yes sorry the 900 area Mbps would be over my Ethernet.

I'm not having any firmware problems as far as I know. I was trying to determine if my 2.4 GHZ was slower because of a firmware issue. But if you are saying the speeds are in the right ballpark I guess it is not that.

Message 5 of 12

Re: Nighthawk RAXE500 - Checking speed and for Firmware Problems

The cameras were fine and suddenly started acting up. Some of my cameras connect to a repeater on one side of the house, which pushes my main Netgear Nighthawk router's WiFi out to those cameras and some cameras connect to the main router. It's been this way for a year and been fine. All the cameras seem to be having this issue.

I did change channels on the main Netgear router yesterday. It didn't fix the issue. unfortunately.

I have several devices on 2.4 but most are not on and I've been running this way for a year with no problem.

None of the Simplisafe cameras can do 5 GHZ unfortunately.

Message 6 of 12
plemans
Guru

Re: Nighthawk RAXE500 - Checking speed and for Firmware Problems

What repeater do you have? Must wireless extenders drop throughout by over 50% by the very nature of how they work
Message 7 of 12

Re: Nighthawk RAXE500 - Checking speed and for Firmware Problems

The TP-Link RE220. We've had it in the setup for a year and it has been fine. Do you think it may be going bad?
Of course it could be a Simplisafe problem as well.
Message 8 of 12
plemans
Guru

Re: Nighthawk RAXE500 - Checking speed and for Firmware Problems


@Matthewlawson3 wrote:
The TP-Link RE220. We've had it in the setup for a year and it has been fine. Do you think it may be going bad?
Of course it could be a Simplisafe problem as well.

Its probably not going bad but that is a super base model AC750 extender. Its 2.4ghz throughput isn't going to be great because its a dual band extender (no dedicated backhaul). meaning its 2.4ghz is going to max out around that 30-40mbps if you're fairly close to it. How many camera's do you have? the 2.4ghz is sensitive to interference and if you're running a lot of cameras, it can cause issues. 

 

What I'd try if it was me? Pickup a triband extender like the EX7500, EX7700, EX8000. They can be snagged pretty cheap used. They have a dedicated backhaul that keeps 2.4ghz throughput higher. During setup, uncheck the "extend 2.4ghz signal". This prevents it from using the 2.4ghz as a failover (still works for devices to connect to). With it in the failover option selected, it has the 2.4ghz on the same channel as the routers, so there can still be interference. With it disabled, you can set the 2.4ghz channel separate from the router. This allows you to have the router and the extenders 2.4ghz on different channels. You could balance out the camera's so some are on the router with others on the extender. That'd help prevent interference and keep throughput high.  

Message 9 of 12

Re: Nighthawk RAXE500 - Checking speed and for Firmware Problems

There's 3 cameras on the extender. The other 3 are on the main router.

Do you have to have a mesh network to use the extenders you mentioned? I don't have a mesh network, though maybe I should.
Message 10 of 12

Re: Nighthawk RAXE500 - Checking speed and for Firmware Problems

I'm thinking about getting this extender. Thoughts? Will this work for what you said?

TP-Link AX5400 WiFi 6 Range Extender with Ethernet Port | Internet Signal Booster for Home | Tri-Band Wireless Repeater Amplifier | Built In Access Point Mode | APP Setup | OneMesh Compatible (RE815X) https://a.co/d/5IQKZXS
Message 11 of 12

Re: Nighthawk RAXE500 - Checking speed and for Firmware Problems

The Netgear community isn't the best place to ask about competing brands. There may be some people here who use it, but they'd run the risk of being cast into the wilderness for breaking the rules.

 

Amazon might be a good choice for reviews.

Message 12 of 12
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