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Not being able to register a RAX80 modem
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2020-03-06
04:48 AM
2020-03-06
04:48 AM
Not being able to register a RAX80 modem
I bought a used RAX80 from Amazon Warehouse in an "Almost new" condition.
I tried to register the device on the Netgear website with its serial number but it shows as having been registered by its former owner.
Is it possible to ask for a deletion and attribution to my userid? In case how so?
Thanks
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2020-03-09
12:08 PM
2020-03-09
12:08 PM
Re: Not being able to register a RAX80 modem
Hello rjalex,
Welcome to the community! Please contact our Customer Care at customer.service@netgear.com for product registration inquiries. Please provide them with your email, serial number, and proof of purchase.
Christian
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