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Not being able to register a RAX80 modem

rjalex
Aspirant

Not being able to register a RAX80 modem

I bought a used RAX80 from Amazon Warehouse in an "Almost new" condition.

I tried to register the device on the Netgear website with its serial number but it shows as having been registered by its former owner.

Is it possible to ask for a deletion and attribution to my userid? In case how so?

Thanks

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Christian_R
NETGEAR Employee Retired

Re: Not being able to register a RAX80 modem

Hello rjalex,

 

Welcome to the community! Please contact our Customer Care at customer.service@netgear.com for product registration inquiries. Please provide them with your email, serial number, and proof of purchase. 

 

Christian

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