NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Question For The Superusers.
Superusers / Moderators, in other forums I've been a member on, (Automotive) the Moderators always had a direct line with the manufactures, especially when certain questions needed to be addressed. ...
We can message them and sometimes get replies. But it isn't a for sure and sometimes a lot is user driven.
So while I message to them might get a little more attention, it doesn't mean its going to get the problem resolved.
And some of the time, the mod's will PM the user for contact info, ideas, etc.
Wow!!! That's not good customer service.