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Orbi WiFi 7 RBE973
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Re: RAX 120 Keeps Dropping Internet

BoysClub
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RAX 120 Keeps Dropping Internet

Hello,

I got my NIghthawk AX12 RAX120 before COVID started and I've had a lot of trouble with it. It will randomly drop internet for 30 seconds with seemingly no warning. Other people on these forums have commented about this, and I've heard about secret "beta" firmware. The only workable solution I've seen on here and multiple other sources is to return it and get an AmpliFi. 

How do I fix this? Is there a solution? We tried a full factory reset and firmware reinstalls with no success. I've never had this much trouble with a new router in my life.

Current firmware version  V1.0.1.122

Thanks

Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
Message 1 of 2
Christian_R
NETGEAR Employee Retired

Re: RAX 120 Keeps Dropping Internet

Hi BoysClub,

 

May you revert back to the previous firmware version and let us know how it turns out. 

 

https://kb.netgear.com/000061718/RAX120-Firmware-Version-1-0-1-118-Hot-Fix

 

Christian 

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