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Forum Discussion
Mask0mimi
Apr 11, 2023Aspirant
RAX 120 V1 Firmware Version 1.28.40 constantly powering off and rebooting multiple times
Going through my wit's end. My router has been powering on and off multiple times a day as of the past few days. Have tried confirming it is on the latest firmware, have factory reset it, tried c...
FURRYe38
Apr 11, 2023Guru - Experienced User
Mask0mimi wrote:
The connection rate supported is 5Gigabits - are you saying I should be using a Cat6A cable instead of a CAT8 ethernet cable?
STP (Shielded Twisted Pair) should be used, not UTP (Un-Shielded Twisted Pair).
Yes, I have also tried the WAN internet port post factory resetting but see no difference. Again this wouldn't help my case as I have been using the Multi-Gig port since 2020 and haven't had any issues since then until now.
The Transmit Power Control is set to 100%. Updated screenshot provided.
Try setting the power to 25%...
Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 and 149 to 161 channel on 5Ghz.
Have you tried enabling Smart Connect?
Mask0mimi
Apr 11, 2023Aspirant
Ah gotcha, thanks for clarifying!
I'll try setting the power transmit% to 25% and let you know how it goes 🙂
I've tried the manual channels mentioned periodically over time but haven't seen a difference here, to be honest.
I have enabled Smart Connect previously but found it was interfering with the performance of down/up speeds I was getting unfortunately. Do you recommend re-enabling this to combat the power issues being reported?
- FURRYe38Apr 11, 2023Guru - Experienced User
Lets try the cable and transmit power first.
I would set manual channels as well.
I might set 40Mhz only channel width as well.
- Mask0mimiApr 11, 2023Aspirant
Hey FURRYe38 - transmit power failed and setting the manual channels for each 2.4 and 5G bands failed to resolve the issue unfortunately (lasted two hours though!)
To confirm I am using the following cable now which looks to be STP supported: https://www.amazon.ca/gp/product/B07YQQ8BG5/ref=ppx_yo_dt_b_asin_title_o05_s00?ie=UTF8&psc=1
How does one set 40mHz only channel width? I only see the option for 20.40 MHz Coexistence. Let me know if I should try anything else.
- FURRYe38Apr 11, 2023Guru - Experienced User
Uncheckmark the check box next to 20/40Mhz.
Can try disabling WMM feature I guess as well...