RAX 40 Slow Download and upload

[Merlunie]

I have gig service through suddenlink. My cable modem is a Arris Surf 6190. I have checked for channel congestion around here, but cannot seem to improve my speed above 25 MB/s. Clearly I am missing something as I have search this forum over and over again for a solution. 

5G

Channel 116 + 120 + 124 + 128(P)

Mode Up to 1200 Mbps

2.4G

Channel 1(P) + 5(S)

Mode Up to 600 Mbps

Firmware Version V1.0.2.46_1.0.1

[Merlunie]

For clarity I am getting about 1/4 of my service.

[IrvSp]

You are in the wrong place looking for help, please go here --> https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wif.... This is specifically for the Netgear Nighthawk routers, not the AX models.

[schumaku]

Bad idea asking to use a different community section - now we have double posts and threads as the moderators are moving (but not merging) https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/RAX-40-slow-upload-and-download/td...

[IrvSp]

@schumaku, great, but how would one KNOW they would move it? Some stay here for a long period, and with replies yet.

You mean when they see one they duplicate the post rather than move the entire post, even if it had relies? DUMB if you ask me!

[schumaku]

Well, the NTGR mods don't have the oversight 8-)