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Forum Discussion
RAX 40 slow upload and download
I have gig service through suddenlink. My cable modem is a Arris Surf 6190. I have checked for channel congestion around here, but cannot seem to improve my speed above 25 MB/s. Clearly I am missin...
Don't worry - check if QoS is enabled, and there are much lower numbers configured.
QoS is disabled
With the current firmware (compare to https://www.netgear.com/support/product/RAX40.aspx#download ), potentially done a factory reset already, there is not much we community members can assist with. You might want to raise a support request on https://my.netgear.com/ -> My Account -> My Support -> [Contact Support].
- That was my thought. I have a call back for today after work. I’ll update with anything relevant from the conversation today with them.
Thank you!