× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

RAX 78 does not acknowledge internet without a switch

AggieChymist
Aspirant

RAX 78 does not acknowledge internet without a switch

My RAX 78 does not acknowledge the internet coming in directly from fiber. Right now I can only get it to work by having the line come in to a 10/100 switch, and then to the RAX 78. Then it sees the internet and accepts it. If I remove the switch the internet light goes out even though the switch just said there was internet. Help?
Message 1 of 3
FURRYe38
Guru

Re: RAX 78 does not acknowledge internet without a switch

You'll need to contact your ISP and ask them if there are any requirements they may have in regards to what may or may not be needed to connect the RAX directly to there ONT. 

 

I would use a 1000Mpbs switch instead. 

Message 2 of 3
plemans
Guru

Re: RAX 78 does not acknowledge internet without a switch

have you tried replacing the cable between the 2x devices? I've seen sketchy cables work with 10/100mbps but not with gigabit connections. 

What ONT do you have? 

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 496 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7