NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RAX10 internet issues
Hi all, My netgear is unable to connect to my optus NBN after I had a storm last night. I have confirmed NBN itself is working. How can I address this please Refer to the photos attached
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.