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RAX120-100N Reboots
Purchased a Nighthawk RAX120-100N yesterday at Best Buy. It is randomly rebooting. My XR500 in same location did not have this issue. I am plugged into a APC UPS system. It has rebooted 3 times i...
If that doesn't help, I'd exchange it at where you got it.
Maybe you got a sketchy one or one with a bad power supply. It'd be faster to exchange than go through support/rma.
If that doesn't help, I'd exchange it at where you got it.
Maybe you got a sketchy one or one with a bad power supply. It'd be faster to exchange than go through support/rma.
So, the steps that I took after it acted up yesterday during the day.
Set fan to on all the time and stood it up on its front end to maximize airflow in case it was a overheating issue. Also stepped down the signal speeds by 1 to reduce power usage. This was night before last and did not help during the day.
Did a reset but not factory. Wife had a zoom meeting to jump on and didn't have much time to kill. Had 1 power cycle during the 30 minute call. Also put a switch behind it for the ethernet cords going into the back (desktop, philps hue bridge, magicjack). Trying to minimize demand on router.
Did a factory reset and set up the parameters again (SSID, password, 3 static address). Fine for about 2 hours and then rebooted while watching Disney +. Ignored it, 5 minutes later rebooted.
Removed power cord from back of UPS and into the wall. 30 min later, rebooted.
Factory reset, unplugged, put into box. XR500 put back in the same place. Ran all night without issues. Now need to decide if I want to stick with Netgear or try another brand like Linksys or Asus.
Sad to see it not work. Its a solid router.
Kind of up to you what route to go.
I get a little biased but its because I only see the ones with issues on here. Its not usually the ones saying how great something is :)
I'd try exchanging it if you bought it locally. Most manufacturer's have a certain percentage that have issues straight from the factory. If you're going to see issues on a devices, its fairly quickly after buying.
but if it put a sour taste in your mouth, try something else. I've had great luck with Asus and some Tp-link devices.
I have no concerns sticking with Netgear. Probably gone through 10 of their routers on my home setup (going back to a N100) and have set them up for family and 2 for my work.
Pretty sure I grabbed the last AX6000 on the shelf when I was there (Best Buy), I was looking for the AX6600. That was out of stock. I will return it tonight and can order a new one from their website.
Any real world difference between the AX6600 and the AX6000 that should steer me one way or the other?
If I have another failure, I will look at the other brands.
Thanks
In terms of real word performance, there isn't much difference from AX5700 to the AX6600.
its not usually the router that bottlenecks speeds.
the AX6000 is a dual band and the AX5700/6600 are triband.
There's a bit of a debate about the benefits of triband versus dual band.
I've had/have both and haven't notice much difference.
Sometimes its nice if you have several high bandwidth devices that can really saturate a band to be able to put them on different 5ghz bands. But most devices aren't really saturating the full spectrum. The only time I do that is if I'm doing major data transfers and I try do to that over hardwired connections or with a backup hard drive.
so which to choose? tough to say.
I would try doing a quick check on amazon. they've had quite a few "renewed" netgear routers on there. Not as long as warranty period but you can buy aftermarket warranties and still be quite a bit cheaper than a new device. Plus you usually know fairly quickly if a device is bad and amazon's return policy is pretty solid.