× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

RAX120 FIRMWARE CHECK ERROR

parmenion
Tutor

RAX120 FIRMWARE CHECK ERROR

Nighthawk app in iOS, iPhone X, latest versions of everything.

 

Hi, when I check for updates in the app, it always says "Firmware Check Error...There was a problem checking firmware update" and I can only "Skip". Tapping "Try Again" produces the same result.

 

The current FW version is what it came with, V1.2.1.22.

 

Is this a known issue? Thanks.

Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
Message 1 of 4
plemans
Guru

Re: RAX120 FIRMWARE CHECK ERROR

you can download it and install it manually. 

Nighthawk RAX120 | WiFi 6 Router | NETGEAR Support

 

The manual goes over manual firmware update. 

Message 2 of 4
parmenion
Tutor

Re: RAX120 FIRMWARE CHECK ERROR

Ok, will try that if there's an issue that requries it immediately.

 

Anyone know what's going on with the automated updated from the app?  Is something busted on Netgear's side?

Message 3 of 4
plemans
Guru

Re: RAX120 FIRMWARE CHECK ERROR

Not sure but I've never trusted the automated update process. Usually when we see corrupt firmware issues, it tends to be either when it was done automatically, when it was done via wifi, or when it was done using the app. 

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 1204 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7