NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RAX120 Router Random Disconnects
Hey everyone, I know that I'm not the only one with problems on the Nighthawk WiFi 6 devices, but thought I'd post my most recent headache. My hardware consists of a Motorola MB8600 DOCS 3.1 modem w/...
Just to throw my hat in the ring, I've been having the same issues as you all since upgrading the FW to hotfix 118. I'm well outside of my return window and it's been stable for many months, so I've been happy wth it until this random dead DNS jazz started happening.
I dropped back to 114, but it looks like people are having the same issue there, so I may be dropping back to 108 if I reoccurs anytime soon. I can't afford to have these petty issues now of all times, when my wife and I are both working from home on teleconferences etc all day during the pandemic shut in.
The most annoying thing is that this issue crept up within 12 hours of installing 118, so Netgear's testing process must be crap. I guess as long as it boots up they consider it ready to ship. This device was probably the most expensive router on the consumer side of the market and practically cost half a mortgage payment; it should be nothing less than rock solid.
Well, it's been a bit over 48 hrs since I went back to the 114 driver and so far so good...no restarts needed, knock on wood. The only other thing I did was disable the traffic monitor because it didnt look like it was actually logging any activity. I had enabled that sometime this past weekend out of curiosity for how much data we would be blowing through during the shut in. I wonder if anyone else on this thread also has that enabled? Not sure if/why/how that could relate to what was clearly a DNS issue at the root of it all, but... just an observation.
Also, I discovered the URL to download the 118 BETA that some people were talking about earlier in this thread...don't know if anyone else already posted it since the thread was long and I skipped a few pages in the middle, but if anyone wanted to try it here it is:
http://www.downloads.netgear.com/files/GDC/RAX120/RAX120-V1.0.1.118_BETA.zip
FYI the modified date of the img file within the zip is 2/21/20 where as the 118 modified date of the official img file is 3/25/20.