- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
RAX120 V2 Constant Random Reboots
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
@Adhit wrote:
Hello been having the same problem. May I have the beta firmware as well please? My first three characters on my router is 6JY.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
how can i also get the beta FW? my netgear nighthawk RAX120v2 seems to reboot once or twice a day.
my modem is Nokia BGW32-505
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
Some troubleshooting would be suggested to see if other factors maybe contributing to your reboots you saw.
How many days of up time did you see before this supposed reboots happened?
@daray wrote:
After beta fw update works seamlessly, but yesterday got 2 reboots after few days, so beta needs further polishing. It’s vast improvement vs .40 but with all fairness it’s still too often when compared to my recent router. BTW I have noticed big discounts for RAX120, so it may suggest the model has some hardware flaws and may be discontinued soon.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
Did all devices loose internet access?
What devices do you have connected?
What is happening when this reboot seem to occur?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
How is basic and advanced wireless settings configured on the router?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What is the Default DHCP IP address pool range set for?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
im an IT network engineer, this wifi router is what is rebooting at least once a day if not 2 or 3 times a day. wired devices and wifi devices are losing connection. the fiber modem/gateway is staying alive during the netgear nighthawk's reboot.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
RAX120V2
Long story short, I bought a RAX120v2 in June 2022 and the router would randomly shutoff and reboot. I've gone through pretty much all of their troubleshooting bullcrap and it still exists. Netgear seems to have failed to quality check their hardware before releasing it into the market and refuses to own up to it and make things right for customers who spent hundreds on this crap router. Not like it matters to anyone but I'm officially done with NETGEAR and moving on. you'd be angry too if you spent hundreds on a product and it's malfunctioning. Even the support team can't fix this stupid problem but I guess its the customers that screwed up for buying this crap product from NETGEAR.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
How about lets try loading up a Beta FW that has fixed this issue?
Please post the first 3 characters of the routers serial number seen on the sticker in back.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
Let us know if you want to try the BETA FW that fixes the reboot issue seen on RAX120v2s
Please post the first 3 characters of the routers serial number on the sticker on your unit.
@Splashngo wrote:
im an IT network engineer, this wifi router is what is rebooting at least once a day if not 2 or 3 times a day. wired devices and wifi devices are losing connection. the fiber modem/gateway is staying alive during the netgear nighthawk's reboot.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
First 3 digits of serial number: 6JY
Firmware version: V1.2.8.40
I am serviced with Comcast/XFINITY
The modem I am using is CM1200 (a NETGEAR modem)
as for LAN cables, I am using CAT6
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
yes i'd like to try the beta firmware, first 3 letter is 6JY
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
Sent.
Good modem too.
@DoNotBuyNETG3AR wrote:
First 3 digits of serial number: 6JY
Firmware version: V1.2.8.40
I am serviced with Comcast/XFINITY
The modem I am using is CM1200 (a NETGEAR modem)
as for LAN cables, I am using CAT6
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
Reporting back that since the factory reset and beta flash to V1.2.8.43-rc my RAX120v2 has been stable without issue. Uptime is 08:14:59:24 per debug.htm
31 attached devices.
This is looking promising, thank you.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
Thanks for letting us know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...
Enjoy. 📡
@ebgp wrote:
Reporting back that since the factory reset and beta flash to V1.2.8.43-rc my RAX120v2 has been stable without issue. Uptime is 08:14:59:24 per debug.htm
31 attached devices.
This is looking promising, thank you.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
The SNR is the first 3 characters?
@Ma3012 wrote:
Hi, I have the router router since 11.2022 and directly run into the reboot trouble FW is updated to the latest regular FW. Reboot occurs minimum note time on day, if there is some higher load on the wireless lan then the reboot can happen 3-4 times In one hour. May I can also try the Beta FW? SNR: 066
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RAX120 V2 Constant Random Reboots
About to reach my self-imposed 30 day uptime milestone on the beta.
• Introducing NETGEAR WiFi 7 Orbi 770 Series and Nighthawk RS300
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more