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RAX120 or Rax200
Hi all, I’m at a loss and need some advice. Current situation: we’re a busy 4 bed 2 storey house, there’s 5 of us, kids all streaming YouTube, we’ve got Google devices in every room, Amazon fire...
- RAX120. It's a Qualcomm device with hardware acceleration (RAX200 has software one). In case the RAX120 get too hot, place a fan or laptop cooler underneat it.. Though it has a built-in fan, that doesn't always kick in.
All setup and online with the new RAX120!
Fairly smooth process, swapped out the BT Smart Hub, just had to enter the bthomehub@btinternet.com / BT account details on PPPoE and it needed two attempts to connect to the internet and the app crashed on the final stage of setup which for a less tech savy user may have caused some problems; otherwise all up and running, performance so far has been great and thanks to the Wifi6 and improved signal the speed of my sons PC's Wi-Fi has shot up from 100mbps to over 400 so he's happy!
Surprised to see it's a RAX120v2 though, as I thought I'd read somewhere these weren't in the UK, but fingers crossed the random re-starts don't take effect.
That didn’t last long…
Ended up being a 120v2, within 6 hours we must have had as many random reboots.
It’s going back to Amazon and I’ve ordered a rax200 which don’t appear to have the same issues.
Really impressed with the apps, configurability and it’s performance but there’s a very serious inherent flaw with the 120s and I don’t want the drama of having to install third party cooling or whatever else, if there’s one thing a router needs it’s stability…
Ended up being a 120v2, within 6 hours we must have had as many random reboots.
It’s going back to Amazon and I’ve ordered a rax200 which don’t appear to have the same issues.
Really impressed with the apps, configurability and it’s performance but there’s a very serious inherent flaw with the 120s and I don’t want the drama of having to install third party cooling or whatever else, if there’s one thing a router needs it’s stability…
Sorry to hear about that. I unfortunately missed the Amazon return window and am now stuck with an expensive but unusable router. I've since purchased a TP-Link AXE75 and it has been rock solid.
Also, based on posts from those afflicted by the RAX120v2 random reboot issue...none of the suggested workarounds have worked long term. Including flashing the latest fw and setting up from scratch, placing the router on top of a cooling fan, replacing the power plug, and whatever else has been suggested. If the unit is afflicted by the random reboots it's best to send it back asap as you intend to do.
muniz_ri I feel for you I really do, to spend all that money and be left with such a fundamental problem is dreadful and NG's response to those suffering seems lack lustre, which is poor by any companies standards these days. I'll let you know how I get on with the RAX200 but I do hope they find a fix for the 120, it had all the hallmarks of a great router, there's just something fundamentally wrong somewhere.