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Forum Discussion
RAX120v2 Wifi signal keeps dropping
Hi, my wifi signal keeps dropping almost every day and requires constant rebooting. The problem is not with the modem. Please help. Thanks, Phil
//What is the first 3 characters of the RAX120 router serial number?//
The first three characters are: 6JY
The modem has only one ethernet port and two voice ports. I don't know if it does wifi. I picked it up new last week from the provider (Spectrum).
The firmware is up to date according to the product support pages.
Thank you so much for helping me!
Phil
Please load this FW up:
Factory reset and setup from scratch after its loaded. It fixes randsom reboot issues seen by users with the 120v2 unit.
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
https://kb.netgear.com/25722/How-do-I-reserve-an-IP-address-on-my-NETGEAR-router
PhilBates wrote:
//What is the first 3 characters of the RAX120 router serial number?//
The first three characters are: 6JY
The modem has only one ethernet port and two voice ports. I don't know if it does wifi. I picked it up new last week from the provider (Spectrum).
The firmware is up to date according to the product support pages.
Thank you so much for helping me!
Phil
//
Please lost this FW up:
Factory reset and setup from scratch after its loaded. It fixes randsom reboot issues seen by users with the 120v2 unit.//
Sorry, but I'm confused. I don't have a reboot issue, I have a wifi signal dropping issue. The router gives me no indication that the signal has dropped. My devices will show no wifi until I reboot the router manually.
I am also confused by your words: "please lost this FW up" . Do you mean, Please look this FW up?
If so, will I need to do a factory reset? And if so, do I upload the FW before or after the reset?
Thank you,
Phil
Please load up this version of FW. Factory reset after the FW is loaded and the router is back to ready:
https://kb.netgear.com/24233/How-do-I-erase-the-configuration-settings-on-my-Nighthawk-router
OK, I have uploaded the new FW, then saved settings, did a factory reset, then reloaded settings, so I assume the configuration is back to what it was.
So, now we see if that solved my issues? Or is there anything else I need to do?
Thanks again,
Phil